How Auto2000 Enhances Technician Skills in the Electrification Era

KatadataOTO – Auto2000 Best People Contest is being held again this year on August 2-3, 2025. Held at Auto2000 Cikokol Tangerang, this event is one of the dealer's ways to produce competent technicians.

Several categories are involved, namely Service Advisor, Foreman, Partsman, THS Auto2000 Home Service, and General Repair (GR).

This competition tests the technicians' ability to provide service to consumers in the era of electrification.

Toyota itself has marketed several lines of environmentally friendly vehicles, the majority being hybrid cars like the Kijang Innova Zenix HEV and Yaris Cross HEV.

Photo : KatadataOTO

The tested material covers mastery of workshop and vehicle theory, individual skills and competencies, on-the-job performance, and customer satisfaction levels.

The tests that the Auto2000 Best People Contest participants must go through vary in form, from theory questions and practical exams to role-playing.

“Speaking of the mechanic competition, we also feel that in the questions, there are many case studies from hybrid cars and Battery Electric Vehicles (BEVs),” said Anton Jimmi Suwandy, Chief Executive of Auto2000 in Tangerang, on Sunday (03/08).

The hope is that the mechanic competition can improve technicians up to the managerial level so they have high competence and can maintain customer satisfaction.

Knowledge of Toyota's types of electrification, such as plug-in hybrid electric vehicles (PHEV) and fuel-cell electric vehicles (FCEV), is also something that needs to be understood by the technicians and all contest participants.

Thus, it is hoped that this can prepare technicians to face advancements in automotive technology as time progresses.

Good service can ultimately attract consumers to make repeat purchases of Toyota cars at Auto2000.

Photo : KatadataOTO

“It happens very often that because consumers like the service at Auto2000, repeat purchases occur. Many consumers like the workshop,” said Yagimin, Chief Marketing Officer of Auto2000 on the same occasion.

He hopes that the Auto2000 Best People Contest can improve the skills of workshop technicians, including for handling electrification products, especially the maintenance of hybrid and electric cars.

Considering that sales of Toyota's environmentally friendly vehicle line are claimed to be continuously increasing, their population is growing.