Booking a Service through Digiroom Auto2000 Will Feel Special

KatadataOTO – The Digiroom application by Auto2000 has just been updated. The software was developed to better serve customers.

Auto2000 Digiroom is designed to provide after-sales services that are more practical, integrated, and all in one hand.

Speaking of after-sales services, it is certainly related to the periodic servicing of vehicles. It is said that by using Digiroom, vehicle maintenance activities become more special.

“We definitely prioritize those who book because we already know the type of car. So we can be more ready,” said Anton Jimmy Suwandi, Chief Executive of Auto2000 in BSD (06/12).

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It was further stated that through service booking, the required car spare parts are prepared in advance. Mechanics and service bays are well-organized.

He also claimed that through digital booking, customers will be at the front of the line. This is because these customers have made an extra effort.

“We have prepared everything, so when the customer arrives, it can be handled immediately. The service can also be faster,” explained Anton.

Then, to attract more customers, various other benefits are prepared. This increases the interest in relying on the application more often.

This is because customers can get multiple benefits by using the Digiroom application.

“Many of the benefits will be digital; they can get points. Then they can be exchanged for vouchers for spare parts or accessories and others,” said Anton.

6 New Features in Digiroom Auto2000

1. The Most Complete Guide for Purchasing a Toyota Car

Customers can find all the most complete Toyota models along with a 360-view feature, installment simulations, exterior and interior information, comparisons, and access to a trusted account executive.

2. Service Booking with Schedule Certainty

Customers can check T-CARE, warranty, and Auto2000 after-sales promo programs. This includes ordering THS – Auto2000 Home Service at a self-determined location and schedule.

3. Exclusive Loyalty Program

A program that provides benefits starting from getting points from various transactions, increasing loyalty tiering from white, bronze, silver, gold, to platinum to get more exclusive benefits and services at Auto2000.

4. Test Drive

Customers can book a test drive of their dream car online, with the flexibility to determine the test drive branch.

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5. Car Trade-In

Customers can select a branch and receive service from the OLXmobbi team. The team will come directly to valuate the old vehicle.

6. Real-Time Transaction Tracking

Customers can monitor car purchases, services, and transactions at Auto2000, both online and offline, simply through a seamless and easily accessible application.