Auksi Improves Services for Customer Comfort

KatadataOTO – PT Balai Lelang Asta Nara Jaya (AUKSI) has made its latest innovation. This is done to improve the quality of auction services.

It is said that interest in auctions has recently continued to increase. Not only are people buying, but the number of customers consigning vehicles for sale has also grown.

The new step taken by Auksi is updating its online auction platform. They have also relocated their pool to a more strategic location.

With the hope that customers can have more flexibility in conducting motor vehicle auctions.

Photo : Courtesy

“We want to ensure every customer experiences ease, clarity of information, and comfort throughout the process,” said Tantu Agung Suharto, Director of AUKSI in a press release (04/07).

It was further stated that Auksi's innovation is a response to the advancements in the current digital era.

The above developments are part of Auksi's commitment to improving comfort, ease of access, and service transparency.

It was further explained that currently, about 90 percent of total transactions are conducted through the digital platform.

This fact shows that Auksi's online auction is trusted to be efficient, safe, transparent, and easily accessible from anywhere.

Online auctions are trusted by customers for the flexibility in exploring various unit options. Moreover, each vehicle is equipped with complete specifications and visual documentation.

So that customers can make more informed choices. Before finally deciding to come to the pool location.

The Auksi platform design is equipped with a number of new features as below.

• More practical registration using email and phone number
• Account verification via email to maintain user security
• Informative dashboard that displays all features clearly and transparently
• Flexible deposit system, can be used for the next auction or returned at any time independently
• Updated auction unit display, fresher and easier to understand
• More organized and efficient vehicle and document collection process

Photo : Courtesy

Then, Auksi Semarang now occupies a new location. The new pool is located at Jalan Pamularsih Raya 43 RT 004 RW 043, Bongsari Village, West Semarang.

The pool can accommodate 120 vehicle units for auction. Customers will also find it more convenient to conduct inspections and pick up units.