Celebrating 3 Decades, Garda Oto Introduces Virtual Survey Service

KatadataOTO – As a car insurance product from Asuransi Astra, Garda Oto is entering its thirtieth year, or 3 decades. Tens of millions of loyal customers have experienced the benefits of protection while driving.

Since 1995, Garda Oto has not only provided protection for motor vehicle users in the country. But has also always been a true companion on every journey.

An age of 3 decades for a car insurance product is not a short time. Thus, it requires consistency and the continuous introduction of the latest innovations.

This is similar to what Garda Oto has done by introducing the Virtual Survey. This new feature is connected within the myGarda application.

Photo : Special

Customers can conduct vehicle surveys online via video call, assisted by a surveyor.

This new feature is in line with the tagline 'Claim from Anywhere'. Allowing loyal customers to conduct vehicle surveys anywhere.

“We want to thank you for the trust customers have given us all this time. Our prayers and hopes are that Garda Oto can always be a trusted choice now and in the future,” said MaximiFliaan Agatisianus, President Director of Asuransi Astra in Jakarta (27/05).

Virtual Survey is here to meet the needs of the people in the country. Moreover, its development is in line with the changing times.

Following the pandemic that occurred some time ago, people have become accustomed to the concept of working from anywhere.

Therefore, Garda Oto customers do not need to visit branch offices or even Garda Centers.

Even for remote areas, the survey can be done independently with the help of the nearest partner workshop.

It becomes more interesting because Garda Oto's new feature does not only serve surveys. But customers can also use it to monitor the issuance of a Work Order (SPK), up to monitoring the unit's repair progress.

Continuously innovating, Garda Oto strives to provide peace of mind to its customers.

Photo : Special

Looking back, the myGarda application and the gardaoto.com website were Garda Oto's efforts to enter the digital era.

Both complement long-relied-upon services like Garda Siaga and Garda Akses.

Entering its 30th year, it also has a new tagline: Then and Now, Always Garda Oto.