DFSK Seres and Otoklix Offer Comprehensive After-Sales Service

KatadataOTO – Chinese manufacturer, DFSK Seres is collaborating with Otoklix to provide after-sales services for customers in Indonesia.

Considering after-sales service is one of the important considerations for consumers before purchasing a motor vehicle, including cars.

Through this collaboration, the range of DFSK Seres vehicles can be serviced at the official Otoklix outlet network.

“We hope that DFSK and Seres vehicle users throughout Indonesia will find it easier to perform periodic maintenance,” said Doni Putra Okten, Head of Sales and Marketing at PT Sokonindo Automobile in Tangerang, Thursday (31/07).

Photo : KatadataOTO

He further emphasized that the partnership between DFSK Seres and Otoklix is an important milestone in providing convenience and peace of mind for all DFSK vehicle owners. 

This combines Otoklix's capable workshops with advanced diagnostic equipment and trained technicians. Thus, they can handle various models available in the country.

“We at Otoklix hope this collaboration can accelerate not only the adoption (of electric vehicles) but also the maintenance of DFSK Seres,” said Martin Rethan Suryohusodo, CEO of Otoklix on the same occasion.

It is hoped that the collaboration between the two parties can help support the acceleration of electric car adoption in Indonesia, where the trend has been increasingly positive recently.

In the initial stage, it was explained that the collaboration between DFSK Seres and Otoklix will involve several Otoklix workshops located in the Depok, Simprug, Ciputat, and Daan Mogot areas.

Photo : KatadataOTO

For your information, DFSK Seres currently offers two electric car models for Indonesian consumers. Its first product, the Seres E1, is touted as a competitor to the Wuling Air ev.

Then there is their second product, the Seres 3. In terms of design, it is larger and carries the concept of a compact Sport Utility Vehicle (SUV), suitable for urban use.

The complete DFSK Seres vehicle lineup can be seen directly during the GIIAS 2025 automotive exhibition. It is still ongoing until August 3.